FAQ

Frequently asked questions about SPC, WPC, and PVC wall panels and flooring, including materials, installation, maintenance, applications, purchasing tips, and shipping.

Frequently Asked Questions

For questions regarding quotation, delivery, logistics, production, and quality inspection, please feel free to contact us if you have any other inquiries.

What information is required to get an accurate quotation?

To receive an accurate quotation, please provide details including application scenario, panel style, size, color, quantity, supporting accessories, and destination port. You may also note if you need customization or sample testing. We will send a detailed quotation promptly.

Do you accept sample orders and trial orders?

Yes. We support sample orders and small trial orders. Buyers can inspect the material quality, surface texture and installation effect before placing bulk orders to avoid purchasing risks.

What is your minimum order quantity (MOQ)?

Our standard MOQ is 100 pieces. The flexible minimum quantity supports market testing and small project procurement, and we offer adjustable terms for bulk repeat orders.

Do you provide OEM/ODM customization services?

Yes, we provide one-stop OEM & ODM services. Customization is available for size, surface finish, color, accessories and packaging to meet your brand and project requirements.

Where is the port of loading — Qingdao Port or Rizhao Port?

We can ship your order from either Qingdao Port or Rizhao Port in China, depending on logistics availability and carrier schedules.

What are the performance advantages of the wall panels?

Made of premium WPC material, our panels are durable, waterproof, moisture-proof, mildew-proof and insect-proof, suitable for humid environments. Featuring easy installation, they greatly reduce labor costs and provide higher cost performance than traditional wall materials.

What application scenarios are these panels suitable for?

Our WPC wall panels are widely used for interior renovation, commercial stores, hotels, offices, humid-sensitive spaces, as well as modular and prefabricated buildings requiring fast installation and high durability.

Are your products certified?

Our WPC wall panels have CE certification and meet export standards. If you need other compliance certificates for specific markets, please contact us for supporting documents.

Do you supply matching decorative accessories?

Yes. We provide complete supporting accessories such as trim strips, mouldings and installation parts. One-stop purchasing ensures consistent decoration effect and simplifies your procurement process.